Community Hospital Corporation (CHC) is looking for a Planning Analyst to assist in the collection and analysis of quantitative and qualitative data for a variety of strategic planning reports. The ideal candidate will provide research, analysis and report creation on health status data, demographics, conduct community interviews and surveys and other necessary information to conduct Community Health Needs Assessments.

CHC is a 5-Time Winner in the Dallas Morning News’ Top Workplaces DFW competition and Top 150 Great Places to Work in Healthcare by Becker’s Hospital Review. This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and the Grandscape. At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.

The Planning Analyst will also be responsible for creating and maintaining spreadsheets and databases providing analysis and interpretation of hospital data and healthcare trends; provide research and collection of inpatient, outpatient, physician and non-acute aspects of the healthcare marketplace including analysis of hospital volumes and market share for use in Market Assessments. The Planning Analyst will also assist, as needed, in the Medical Staff Development Plan process including data preparation and analysis of both quantitative and qualitative data that will be utilized in corporate and hospital planning and strategy development. The candidate must also demonstrate excellent written and interpersonal communication skills and will extensively utilize Microsoft Office tools (Word, PowerPoint, Excel) in day-to-day operations, as well as Google Suite tools (Google Docs, Google Sheets, Google Slides). 

Major Responsibilities

• Conduct research to identify health statistics and disease related information to identify issues and trends.
• Conduct primary and secondary research including one-on-one telephone or in person interviews and analysis of findings.
• Participate in survey design, data collection and analysis for various internal and external projects using SurveyMonkey, Google Forms or similar program. 
• Analyze client data to identify issues and trends.
• Assist in development of written reports and make oral presentations of quantitative and qualitative results to clients as needed. 
• Gather and analyze market data, demographics and other information to support analytical requests of internal and external clients.
• Ability to understand various state databases and accurately extract data from these sources.
• Ability to provide meaningful output based on information analyzed. 
• Prepare and design spreadsheets, graphics and maps for presentations using available tools and resources.
• Create graphical data representations using mapping software such as Maptitude.
• Utilize Microsoft Excel to create reports using data from state comparative databases. 
• Keep internal and external customers informed on progress of projects.
• Obtains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies. 
• Performs other duties as assigned.

Position Goals:

• Provides support as necessary to CHC hospitals and consulting clients along with providing support for internal CHC staff.
• Complete research and analysis accurately and timely as needed. 
• Utilize all available resources to most effectively and efficiently complete projects.
• Work collaboratively with CHC colleagues, managed hospital personnel, and engaged clients.
• Conduct business with internal and external clients with a respectful nature.
• Demonstrate eagerness to learn, flexibility and willingness to be a team player.

Education

• Requires a bachelor’s degree in business administration, marketing, statistics, healthcare administration, sociology, public health or related field of study; master’s degree preferred.  

Experience

• Requires 1 year of public health, planning and/or market analysis experience, preferably in a healthcare setting with extensive data analysis or an equivalent in education and experience. 
• Advanced skills with Microsoft Office products including Excel, PowerPoint, Word as well as Google Docs, Sheets and Slides, mapping software (Maptitude), and other database tools for research and analysis.
• Experience in qualitative data collection and analysis preferred.
• Familiarity with survey tools (SurveyMonkey, Google Forms) and PowerQuery, a plus. 

Skills and Knowledge

• Must have working knowledge of spreadsheet manipulation, pivot tables, use of vlookup and Microsoft Excel formulas. 
• Ability to translate complex data into usable written and/or graphic format and write clear reports.
• Experience conducting interviews and/or focus groups and documenting/reporting the findings, a plus.
• Ability to strategically think about available data, how to use available tools and efficiently conduct analysis using all available technology/resources.
• Experience presenting data and reports to clients including healthcare executives.
• Excellent written and verbal communication skills.
• Experience with analyzing hospital association state data tools or databases. 
• Problem-solving skills and ability to think strategically.
• Ability to prioritize multiple projects and complete assignments in a timely manner and by the associated deadline.
• Must be a team player with ability to self-motivate, eager to learn, handle pressure of fast-paced environment, organize own work, juggle multiple priorities and produce accurate analyses.
• Ability to maintain effectiveness during change and to adapt to change with a positive attitude. 
• Possess effective organization skills and attention to detail, and diligent follow-through on responsibilities and requests.
• Ability to interact effectively with staff, peers, clients, vendors and the general public in a manner that represents CHC positively.
• Possess a strong customer service focus.
• Ability to meet CHC’s Drug and Tobacco-Free requirements.

About Community Hospital Corporation

CHC is a not-for-profit organization dedicated to the heart of American healthcare: the community hospital. Based in Plano, Texas, our sole mission is to help not-for-profit hospitals remain community-operated and governed. We ensure that vital care remains accessible to those who need it most by owning, managing, and consulting with small rural hospitals throughout the United States. At CHC, we understand the unique challenges facing rural healthcare providers. We provide the specialized resources and experience necessary to offer practical, proven solutions that help our partner hospitals. When you join CHC, you aren’t just taking a job; you are joining a mission-driven team committed to keeping the doors of rural hospitals open and their communities healthy. We are driven by a singular focus: to preserve and protect community healthcare. For more information about CHC, please visit our website at www.chc.com

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