Summary

The General Manager (GM) serves as the Chief Executive Officer of the District, responsible for overseeing the day-to-day operations, financial management, and administrative functions. Reporting directly to the Board of Directors, the GM receives policy direction and manages all District staff. This role includes responsibility for short- and long-term planning, the development and administration of District policies, procedures, and services, as well as ensuring compliance with financial, legal, and governance requirements.

As the District’s Treasurer, the GM is also tasked with managing the District’s financial operations, including budgeting, reporting, and ensuring fiscal sustainability. In addition, the GM acts as the primary liaison between the Board, the community, and other government entities, overseeing human resources, contracts, and grant opportunities. This position requires strong leadership, organizational, and financial skills, with the ability to respond to emergency situations as they arise.

Supervision Exercised and Received

The General Manager (GM) directly supervises all District staff, including hiring, training, and evaluating personnel. The GM also oversees contractors and service providers as needed, ensuring their work aligns with District policies and goals. In addition to staff supervision, the GM coordinates the efforts of various teams, facilitates collaboration, and ensures efficient execution of projects and services.

The GM receives policy direction from the Board of Directors, who set the strategic objectives and priorities for the District. The GM reports to the Board and provides regular updates on the status of ongoing projects, financial health, and other key operations. While the GM has broad autonomy in managing day-to-day operations, major policy decisions and financial matters are subject to Board approval.

Responsibilities and Essential Functions

• Oversee and manage day-to-day operations of the District.
• Serve as the District's Treasurer, ensuring accurate financial management and reporting.
• Prepare and manage the annual budget, monitor accounts payable and receivable, and produce financial reports.
• Supervise all District staff, including hiring, training, evaluating performance, and managing work assignments.
• Oversee contractors and service providers, ensuring compliance with District policies and quality standards.
• Respond to and manage emergency situations as they arise.
• Ensure compliance with financial, legal, and governance requirements, including regulatory filings and reports.
• Provide regular status and progress reports to the Board of Directors on key projects, budgets, and operations.
• Act as the primary liaison between the District and community members, organizations, and other government entities.
• Develop and maintain strong relationships with external stakeholders, including residents, agency partners, and regional leaders.
• Draft agendas and board meeting packets for Board and Committee meetings, ensuring compliance with Sunshine Ordinance posting requirements.
• Oversee the development of resolutions, contracts, intergovernmental agreements, and memorandums of understanding (MOUs).
• Oversee the management of the District's website and social media channels, ensuring that relevant news and updates are communicated to residents by the designated staff member.
• Facilitate meetings with staff and other groups to coordinate projects, programs, and organizational objectives.
• Oversee the smooth operation of District facilities, ensuring custodial duties, minor repairs, and facility-related issues are addressed as needed, with occasional direct involvement
• Order supplies and materials, track inventory, and issue purchase orders as needed.
• Analyze operational challenges and propose solutions to improve efficiency and achieve organizational goals.
• Seek and apply for grants or loans to support District infrastructure and development needs.
• Maintain District records and files, ensuring proper documentation for Board and legal requirements.

Core Qualifications

Education & Experience:

• Bachelor’s degree in Public Administration, Business Management, or a related field (Master’s preferred).
• At least 3 years of experience in a managerial or administrative role, ideally in a government or public-sector setting.
• Proven experience in overseeing organizational operations, including financial management, budgeting, personnel management, and policy implementation.
• Extensive experience in strategic planning, policy development, and managing day-to-day operations.
• Experience with QuickBooks or similar financial software is preferred.
• Prior experience in a government, nonprofit, or public service environment preferred.

Licenses/Certifications:

• Valid California Class C Driver's License and access to a personal vehicle.
• Must be able to pass a Live Scan background check.
• Certification as a Park Equipment Inspector (or willingness to obtain certification).
• Additional relevant certifications (e.g., Certified Public Manager, Project Management Professional) are a plus and may be required by the Board.

Knowledge of:

• Principles, practices, and trends in public administration, business management, and government operations.
• Financial management, budgeting, and accounting principles, including use of financial software (e.g., QuickBooks).
• Legal and regulatory requirements related to public-sector management, including compliance with local, state, and federal laws.
• Human resources management, including hiring, training, and performance evaluation.
• Risk management principles, including handling emergency situations and ensuring safety and security within the District.
• Project management principles, including overseeing long-term projects and initiatives.
• Community engagement practices and strategies for effective communication with residents, agencies, and other stakeholders.
• Strategic planning and policy development to align District operations with organizational goals.

Ability to:

• Lead and manage diverse teams, ensuring effective communication, coordination, and collaboration.
• Make decisions based on sound analysis, assessing alternatives and outcomes.
• Manage multiple priorities, meet deadlines, and handle unexpected situations with flexibility.
• Communicate effectively, both orally and in writing, with various stakeholders including the Board, staff, residents, and external agencies.
• Analyze complex issues, develop creative solutions, and implement effective strategies for problem-solving.
• Build and maintain strong professional relationships with community leaders, stakeholders, and staff members.
• Exercise strong financial stewardship, managing District resources responsibly and ensuring long-term fiscal sustainability.
• Act as a representative and spokesperson for the District, maintaining professionalism in public-facing roles.
• Ensure compliance with organizational policies, legal regulations, and industry standards while driving operational excellence.
• Adapt to changing circumstances and respond to emergencies effectively and calmly.

Physical Demands

• Must be able to sit, stand, and walk for extended periods of time while performing office and field duties.
• Ability to lift and carry up to 25 pounds (e.g., office supplies, files, and small equipment).
• Occasional bending, stooping, and reaching to perform administrative tasks or handle supplies.
• Ability to operate a computer, phone, and other office equipment for extended periods.
• Must have the ability to travel to various District locations, meetings, and external events as required.
• Occasionally required to be on-site for facility inspections or emergency situations, which may involve walking or standing in outdoor or non-office settings.

Working Environment

• Primarily office-based with occasional visits to District facilities and community locations.
• May require working in outdoor or facility settings for inspections, meetings, or emergency situations.
• The role may involve working in both a climate-controlled office environment and in various weather conditions when on-site at District locations.
• Work may require responding to after-hours emergencies or being available for emergency situations as needed.
• Fast-paced environment with multiple deadlines, requiring flexibility and adaptability to changing priorities.
• The District operates in a collaborative and community-focused environment, requiring frequent interaction with residents, contractors, and government agencies.
• Work environment may involve interacting with upset or frustrated individuals, requiring the ability to remain calm and professional in challenging situations.

How to Apply

To apply for the General Manager position, please follow these steps:

1. Prepare Your Application Packet: Prepare a cover letter and resume detailing your relevant experience.
2. Email Your Application Packet: Send your complete application packet to WCSD Vice President Alexis Claiborne at alexis@wrightwoodcsd.org and Director Kurt Watson at kurt@wrightwoodcsd.org by the application deadline, May 9^th, 2025.
3. Selection Process: Qualified candidates will be selected for further screening and invited to participate in the interview process.
4. Interviews: Candidates chosen for an interview will be notified on Monday May 12^th. Interviews will be held Wednesday May 14^th.

We look forward to receiving your application!

About Wrightwood Community Services District

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