SMC are a lively, dynamic company and we are proud of what we do. We help our clients get the best out of technology in their homes whether a simple one-room home cinema installation or a fully integrated multi-million-pound home. As one of the leading systems integrators in the UK, we bring together audio, television, lighting, telephone, data networks, security and other bespoke technology into a fully integrated and easy to use solution. Our projects range from high-end private homes to multi-dwelling residential developments and commercial office blocks. Located in South West London, we work with the most renowned architects, designers and developers within the industry and deliver projects throughout the UK and around the World. Our staff - from a range of architectural, commercial, design, programming and technical backgrounds - pride themselves in delivering tightly detailed, good value solutions that delight our customers.
A busy hands-on role within our team of Account and Sales Managers, assisting in creating quotes for upgrades and project installations. The candidate will work with established and new clients and have exposure to some of the most beautiful homes in the world. The role will involve building quotes as well as establishing client requirements and costs for upgrades. You’ll work closely with other member of the Sales and Design teams.
Experience in the industry is a plus as is a technical / technology background but we’re conscious that this is a niche market and we’re essentially looking for someone who’s willing to roll his/her sleeves up and get stuck in. Training will be provided. We get most of our business through recommendations and we therefore always thrive to be helpful, personable and friendly. Great people skills and a positive attitude are more important to us than sound theoretical knowledge.
Strong administrative and co-ordination skills, and great attention to detail.
Demonstrate initiative and enthusiasm, and the ability to multitask.
Ability to work under pressure and to tight deadlines.
Responsibilities will include, but are not limited to:
Assisting with sales enquiries for new and existing clients including all types of Audio, Visual, Telephone, Lighting Controls, Network and Security products.
Supporting the Sales Team in producing sales documentation including quotation and proposals
Understanding client requirements alongside briefing designers and technical teams as part of the quoting process.
Producing Client Specification documentation in line with the quotation.
Producing as appropriate Intruder Alarm Risk Assessments and Specification documents.
Assisting with the production of User Guides and Client Handover documentation.
Picking up the phone.
KNOWLEDGE & EXPERIENCE.
Training will be given where necessary. Ideally but not essentially, the candidate will have a technical qualification or come from a technical background. The role may suit someone currently in design/technical or junior product management role looking to become more client-focused and commercially aware. You will be used to working to very tight timescales, the candidate will require good time management and planning skills.
At SMC our team is an expert in bringing together audio, television, lighting, telephone, data networks, security and other bespoke technology into a fully integrated and easy to use solution. We deliver complete systems to our clients that make their lives easier, whilst ensuring their properties are ready for the future. SMC solutions are easy to operate and understand and will evolve with the people who use them. We work with architects, design consultants and property developers, as well as individual clients. We pride ourselves on offering an end-to-end solution from design through to aftercare and support.