General Manager- Shopping Center

Responsibilities (Essential Functions):

• Serves as the goodwill ambassador for the venue and is the primary advocate of the asset. Is highly regarded as a dynamic presence within their respective catchment by the corporate office, social, charitable, municipal and educational institutions:

- Possess apparent style and relevance that is congruent with the socioeconomic and sociocultural characteristics of the demographic constituency served by the venue.
- Is engrained in the community, involved with organizations, local government and external trade groups that provide measurable opportunity to positively impact company objectives.
- Masterfully combines gravitas with innovation (e.g. commands respect while serving as a change agent).

• Maintains a proactive stance as it relates to procuring differentiated local and regional tenancy as well as sponsorship opportunities:

- Regularly and frequently canvasses the market and industry, serving as a de facto venture capitalist regarding the identification of the most interesting merchants, service providers, entertainment venues and food and beverage purveyors within the catchment.
- In addition to identification of prospective partnerships, has unequivocal knowledge of the company’s tool kit and ensures it is fully leveraged (e.g. what we can offer a prospect including common area and outdoor utilization, physical marketing collaboration, event planning, social media, technology support, demographic analysis, etc.)
- Cultivates existing relationships to include merchants, service providers, business partners, sponsors and all others. Ensures a user-friendly environment that allows each to flourish, via sales and guest traffic.

• Driver of the business and principal leader of a team that is dedicated to the venue. In effect runs a company / asset that clearly recognizes and respects the significance of its role as a town center:

- Recruits, develops, motivates and retains a high performing local team.
- Has detailed understanding of regional developments and proactively communicates such with partners cross-functionally, to include Leasing, Specialty Leasing, Development, Sponsorship and Marketing.

• The General Manager is not operationally centric, but is responsible for:

- Tracking and maximizing the financial performance of the asset, to include all income, expenses, capital improvements, budgets, forecasts, sales and traffic generation.
- Commanding the daily and emergency operating requirements of the venue, as well as formation of long-term strategic plans that ensure the provision of a high-quality asset.
- Heavily leveraging regional and corporately provided support to maximize efficiency of all operations.

• Performs other duties as assigned.

Skills (Desired Abilities):
• Strong communication skills: oral, written, presentation, and influencing
• People leadership skills, coupled with a focus upon team collaboration
• Demonstrated business acumen
• Creative and dynamic in attitude and style
• Adaptable to a rapidly changing environment
• A strong value system, unquestioned integrity and good listening skills
• Exercise good judgment skills
• Ability to think innovatively and implement with a sense of urgency
• Strong negotiation / sales skillset
• Problem solver – ability to identify problems and bring issues to resolution proactively
• Excellent time management and ability to prioritize and meet commitments

Qualifications (Education and Experience):
• Bachelor’s degree
• Proficient on Microsoft Office (Word, Excel, Access, PowerPoint)

Company offers:

• Competitive salaries and comprehensive benefits including health, dental, 401k with no vesting schedule, and paid time off
• On-going learning opportunities within a rewarding work environment
• Career experiences that can span different departments and functions with opportunities for personal and professional growth