Aldous Systems is a supplier to trade installers for a range of technologies used in residential and commercial applications including Data Networking, IP Surveillance, Access Control, Home Automation, Audio Distribution Systems, Video Distribution Systems, Power Conditioning and Structured Cabling to name but a few.
This customer facing role requires a technically capable individual with a bias towards IT and AV. This is a varied and interesting role helping our customers:-
Identify what product from our portfolio is the best product to meet their needs
Provide customer quotes
Process customer orders
Provide Technical support to our customers
This role can either work from our office in Aylesbury or can work from home. We will supply a computer and IP Phone allowing remote working if preferred.
The successful candidate will go through detailed training on each of our brands to ensure they are fully knowledgable on all the products we offer. The individual will then start to assist with handing customer enquiries by telephone and email.
All our staff receive ongoing training to ensure they are always kept up to speed with a rapidly evolving marketplace of products and solutions.
The individual may be asked to help us an exhibition when we choose to attend.
The candidate must have a technical mind and enjoy dealing with the latest technology.
Ideally we are looking for a candidate with experience in the technologies found in the Residential and Small Commercial Custom Install industry such as :-
HDBaseT Video Distribution Systems
Video Over IP Systems
IP CCTV Systems
Access Control Systems
Lighting Control Systems
If such experience is not available then we would also consider less experienced candidates with a Computer Science degree.
Either way the candidate must have a passion for technology and a desire to learn.
We are very flexible and willing to talk to all candidates that meet some or all this criteria.
2 openings. Telecommuting is allowed.
Additional Salary Information: The base salary will depend on experience and this role has a generous commission structure based on sales and technical support performance. Additionally this role will provide a great learning platform for the candidate to obtain detailed and deep knowledge of some the best products in our industry.
About Aldous Systems
Aldous Systems (Europe) Ltd is a distributor of networking and audio/video equipment to the trade. Established in 2002 with a commitment to excellent customer service and a strong engineering background in networking products, Aldous Systems has managed to build a customer base in the UK and mainland Europe and is continuing to research new and innovative solutions for residential and commercial networking. Product lines currently cover a range of technologies including voice, data, video, audio, CCTV, automation and control.