This Senior Communications Specialist supports OHSUs commitment to creating a diverse workforce, addressing disparities affecting health and wellbeing, ensuring equitable opportunities for all members, and advancing a culture that demonstrates and advocates respect for all.
The individual plans, executes and sustains effective multi-dimensional communications efforts that achieve the organizational goals overseen by OHSUs Center for Diversity and Inclusion. The individual also provides writing support to OHSUs Vice President for Diversity and Inclusion and other center leaders, including speech-writing, opinion pieces and presentation support.
This role is also tasked with relationship building across employee and student groups including but not limited to the Employee Resource Groups, All-Hill Student Council and Employee Advisory Group.
This individual is employed within the OHSU Strategic Communications team with funding from the Center for Diversity and Inclusion. With a dedicated focus on OHSUs diversity and inclusion efforts, the individual works in concert with other communications professionals across OHSUs employee communications, media relations, social media, creative services, events and marketing functions. The individual must frequently engage in a matrixed approach to projects, and will have significant interface with OHSUs Human Resources and Affirmative Action/ Equal Opportunity departments as well as other institutional stakeholders.
The individual in this role must exemplify the cultural competencies and emotional intelligence that will allow them to foster trusting relationships with individuals and groups across OHSU and in the community. They will share their knowledge to aid other communicators in bringing a high level of cultural competency to all OHSU communication.
Planning and project management : Creates effective, well-planned communications plans and platforms that advance understanding of the value of diversity, equity and inclusion and supports the goals of OHSU and the Center for Diversity and Inclusion. Facilitates and ensures mutual agreement on deliverables and deadlines between the Center, Strategic Communications and other units that would be impacted by projects. Delivers professionally executed strategies and tactics in a well-organized, timely manner and in coordination the OHSU strategic communications team to maximize success.
Leadership and advocacy writing support : Develops speeches, position statements, opinion pieces and other materials designed to advocate a position, respond to issues, or in other ways demonstrate thought leadership by the leadership of OHSUs diversity and inclusion initiatives.
Content development and channel management : Develops well-written, audience-centered content for a wide variety of communication channels including internal & external web sites, social media channels, print publications, promotional materials and presentations. Ensures effectiveness of the communication channels through appropriate levels of content activity, content tagging, scheduled updates and routine content reviews.
Event & program promotion : Develops effective strategies and creative promotional tactics to reach and attract the intended audiences to participate a wide variety of internal and external events, trainings, programs and activities. Audiences may include employees, students, community leaders, and specific cultural communities. Includes managing a master calendar of events for OHSU diversity and inclusion activities and events.
Collateral Production: Using OHSU design templates, internal resources and external vendor support as appropriate, develops and coordinates production of print materials, specialty items, recruitment advertisements and materials, presentations, videos and other collateral to support objectives.
Community/relationship management : Fosters productive, respectful interactions and dialogue and builds trusting relationships through appropriate, culturally competent communication, including moderating/responding to comments in online channels or received via the Centers general mailbox, serving as a key point of contact for fielding questions from faculty, staff and students, and engaging with community groups on collaborative initiatives. Ensures timely response to inquiries from the appropriate source. Represents the Center and may serve as a spokesperson at selected internal/external events, activities and programs.
Tools and resources: Develops and manages mailing lists and other tools essential to marketing, promotional activities
Measurement : Designs success measures into strategies and tactics and uses analytic tools as appropriate to measure results, provide timely feedback and reports, and develops informed tactics for improvement.
Bachelors degree in communications, journalism, marketing, public relations or related field plus a minimum of five years of experience in a professional communications role; OR
Bachelors degree in a field not directly related to the professional practice of communications plus a minimum of seven years of experience in a professional communications role.
Additional experience: A minimum of three year's experience in a role that focused significantly on effectively communicating with one or more underserved, under-represented or minority populations.
Experience in developing content for multiple channels, with demonstrable experience in each of the following:
Job-related knowledge, skills and abilities: Candidates should be prepared to provide examples of or references for the following:
Excellent professional proficiency in
Writing and editing
using a CMS to post web content
measuring the impact of communications efforts
communication campaign development and implementation
audience segmentation and targeting
understanding how to address differing needs of diverse populations
developing trusting, effective relationships with a broad diversity of individuals, including collective success in working with internal teams and external groups.
Strong professional proficiency in
using email marketing software to achieve objectives
analyzing and interpreting data from web/electronic communications to improve results
designing highly-effective communications programs within modest budgets
Core professional competencies:
strong judgment in what work can be done independently and when to seek input and approval
ability to manage rapidly changing priorities
ability to manage to deadlines
ability to work successfully as both a leader and member of matrixed teams
ability to align appropriate targeted tactics to project goal(s)
ability to effectively deliver presentations
ability to quickly learn and easily use technology
excellent customer service skills
excellent team player who is also capable of self-direction
commitment to continuous self-education
Coursework and applied apprenticeship or training experiences that contribute to a high level of cultural competency
Master's degree in a field relevant to communicating with underserved, under-represented or minority populations
Additional experience: Experience in a role dedicated to promoting an organization's diversity and inclusion programs and initiatives.
Experience in speech-writing and presentation development.
Job-related knowledge, skills and abilities:
Skill in building web pages using HTML and CSS
Skill in building email templates
Familiarity with Drupel, WordPress and/or CommonSpot
Registrations, Certifications and/or Licenses:
Accreditation from professional association (PRSA or IABC)
Working conditions: Work schedule is generally within regular business hours, though the role may occasionally be required to staff special events or respond to urgent communication needs outside of regular business hours. The work location is split on a predetermined schedule to rotate between the Center for Diversity and Inclusion and the Strategic Communications Office; both of which are on the Marquam Hill campus.
Physical demands and equipment usage: Ability to sit continuously for extended (2 hour or more) periods of time, and ability to lift up to 25 pounds.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm