The Market Leader drives growth through cultivating client relationships, establishing new market opportunities, and by providing leadership across the NELSON platform. Will advance NELSON’s market reputation and brand by actively engaging in industry associations and events, and through expanding existing client relationships and developing new lines of work. They are the liaison between their local market and the NELSON Regional Leadership Team. In this role, the Market Leader is responsible for providing an understanding of all pertinent business information considerations, tangible and intangible, needed for strategic planning and operational decisions. The Market Leader has is the face of NELSON in the market, and directly reports to the NELSON Regional Leader.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Ultimate accountability for growth of NELSON in the market.
Focused on creating an overarching strategic plan for market growth in direct support of the NELSON regional, national, and practice strategy.
Execute strategy to include but not limited to retaining and expanding current client relationships, driving increased revenue and profit streams, selection of new strategic business ventures for development and launch, and ensuring all market activities both compliment and move forward the NELSON vision.
Gather market and competitor intelligence and translate into effective positioning of NELSON and continuously gauge appropriate service offerings.
Collaborate with Regional Practice Leaders, Service Line Leaders, Market Leader and Regional Operations Leaders, and others to develop a thoughtful and integrated go-to-market strategy.
Serve as an ambassador of NELSON to the market ensuring the growing strength of the NELSON brand across current and future business opportunities.
Foster an environment to elevate and support NELSON’s, Vision, Mission, Values and Culture and Strategic Priorities.
Facilitate the effective integration and cross selling of multiple offers across the market.
Maintain vigilance on all business Profit and Loss indices to include but not limited to accounts receivable, overhead and support expenses, staff utilization, overtime, staffing, and other business projection tools.
Establish and manage annual revenue projections for the market and corresponding Practice Area in concert Regional Leadership.
Partner with Regional Leadership to ensure that talent planning and management occurs at all leadership levels including succession planning, talent assessments and training and development.
Continuously remained focused on attracting and retaining top talent and driving a culture of diversity and inclusion.
Market Leader - Philadelphia | NELSON
Required Knowledge and Skills:
Maintains and builds a deep industry network, including Key player and “who’s who” in the markets represented
Proven experience growing revenue organically, as well as new clients or markets.
Proven ability to build organizations towards meeting future market opportunities.
Skilled vision caster and communicator with well-developed and proven motivational skills.
Self-confident personal style; able to present ideas to important constituencies, earning the confidence and trust of others; perceived as a thought leader; has the ability to deal with ambiguity and adapt to changing business conditions
Ability to integrate market, competition, trends, organizational state and other issues into a coherent vision for change, development and growth
Expert team builder and experienced leader of business operations, staff development, business development, small team operations and executive senior staff teams.
Multifaceted business experience, able to effectively act across every Service Line and Practice Area and support function in the region.
Intelligent, decisive, quick, forward-thinking, strategic, and tactical executive; proven ability to work across an organization at all levels with technical, creative, and executive team members
Individual mentoring skills across multiple business disciplines; capable of fostering creativity and innovation at every level of the regional enterprise.
Intimate understanding of business financial reporting and keen ability to translate these into successful business strategies and operational business processes.
Experienced team player with demonstrated ability to communicate and execute NELSON strategies and visions to the market.
Established ability to appropriately delegate authority and maintain accountability in a large organization.
Expert negotiator capable of successfully positioning the talent and quality of NELSON deliverables and mitigating client grievances.
Exceptional influencing skills and preferred experience working across many areas and levels of an organization
Fosters a “pursuit of excellence” climate within the region and NELSON as a whole.
Certificates, Licenses or Registrations: Architectural license and/or NCIDQ preferred
Education / Experience:
Bachelor’s degree in Architecture, Interior Design, business or related field and a minimum of 10 years’ experience in architecture, interior design or a related field.
NELSON is a global brand experience firm delivering architecture, interior design, graphic design, branding and consulting services, where people work, shop, dine, play, stay, live and heal. We provide our clients with strategic and creative solutions, grounded in meaningful insights, that positively impact their environments. Our integrated service delivery network includes nearly 1,100 Teammates in more than 25 locations, combining collective talent, industry experience, service expertise and geographic reach to deliver projects across the country and around the world.
NELSON is ranked in the top 10 of Interior Design Magazine’s “100 Design Giants” list. NELSON is also ranked in the top 3 firms specializing in workplace interior design. For more information, visit www.NELSONworldwide.com. And, NELSON Chicago was awarded Interior Design Firm of the Year by the 2017 Chicago Commercial Real Estate Awards.