We are always looking for top talent to join our Sales Team. If you are a kind, compassionate, proven sales professional with a passion for enriching the lives of Associates and Residents, this is the perfect role for you!.
Responsibilities: Maintains and/or improves the occupancy level and revenue production of the community in accordance with the marketing and business plans. This includes managing the sales/admission process and completing all activities required for an admission. Represents the community and increases awareness through participation in outside events, and professional groups, and manages the business development effort to generate referrals. Partners with management to develop and execute marketing plans and achieve community occupancy goals.
Maintains and /or improves the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, tracks information, compiles data and reports, and achieves desired community occupancy goals.
Manages the sales/admission process by assisting prospective residents, their family members, referral sources and /or advisers in the decision-making process by understanding their needs and educating them about how the community services and programs can meet their needs. Responds promptly to every telephone call, internet or in-person inquiry from all referral sources, prospective residents, and families. Completes the weekly follow-up calls, letters, and tours as defined by the community marketing and business development plan.
Coordinates and completes all activities needed for an admission by visiting the prospects home, health care providers, or other location to conduct initial assessments or sales presentations and ensuring that the required forms are completed prior to the move in.
Keeps management and other key associates abreast of the status of all prospective move ins. Tracks and records pre-residency steps to facilitate communication.
Completes business development sales calls on a weekly basis to meet or exceed the established goals for professional leads as set by the community marketing plan. Contacts sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, retirement communities, clergy, medical insurance providers, and other local community contacts as appropriate.
Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.
Assists management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales and Marketing management.
Partners with management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services.
Equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Qualifications: Education and Experience university is preferred; or equivalent combination of experience and education is required. A minimum of two to five years of experience in health care environment working with seniors is required.
Has working knowledge of the organization. Knowledge of marketing and admissions to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems.