Full Time - Mid-Level (Senior Producer, Reporter, Editor)
4 Year Degree
Information about the organization
The United States Holocaust Memorial Museum is looking for an innovative and passionate individual to join our team and inspire citizens and leaders worldwide to confront hatred, prevent genocide, and promote human dignity.
Information about the role
The United States Holocaust Memorial Museum seeks a Senior Web Producer to manage and guide the development of content for various digital platforms, including the Museum website, related sites, and social media accounts. The Museum sites are visited by more than 5 million people annually and serve teachers, students, and visitors primarily, as well as donors, historians, policy makers, family researchers, and others. On social media, the Museum is currently educating nearly a million more people about the lessons of the Holocaust and its relevance today. The goal is to meet the needs of these diverse audiences as well as institutional goals related to Holocaust education and remembrance and genocide prevention.
This is a temporary (2 year assignment), full-time donated position (non-Federal) paid with the Museum’s private funds. Salary is commensurate with experience.
Duties, and Responsibilities for the role
Tell Stories On Digital Platforms:
Develop and implement strategies to achieve the vision for digital storytelling that educates people about how and why the Holocaust happened, while meeting the needs and interests of our audiences, which vary across platforms
Advise and collaborate with colleagues throughout the Museum to propose and develop digital solutions that achieve the goals identified in strategic planning
Work with the digital team and staff Museum-wide to create and repackage content that complicates audience members’ thinking and sparks a desire to learn more
Lead development of content (including writing, editing, and revising copy) for websites, YouTube video scripts, and social media platforms (including Facebook, Twitter, Instagram, and Medium) that meets the Museum’s educational objectives
Educate staff from across the Museum on best practices for web and social media content
Recommend and implement strategies for ensuring appropriate content format(s) based on story complexity and multimedia assets available
Manage routine website updates and monitor social media community conversations, including engaging with user-generated content as appropriate
Curate Online Exhibitions:
Assess content on existing microsites for special/temporary exhibitions and make recommendations for how to retire, repurpose, or migrate content into other digital platforms
Produce exhibition websites in custom-built CMS using content from existing microsites and/or exhibitions, working with team of historians, content researchers, curators, and others
Revise text and re-curate assets as needed to support optimal online experience, ensuring historical accuracy and audience comprehension
Monitor and Evaluate Success:
Ensure integrity of the Museum’s web reporting and analytics infrastructure, working collaboratively with other web producers, designers, and developers
Monitor, track, gather, and present a variety of data for both web content and social media; analyze data and translate findings into insights and actionable recommendations
Ensure accurate, timely, and relevant reporting on trends and content performance are provided to key stakeholders
Follow conversations on social media and recommend opportunities where we can make a unique contribution
Minimum Qualifications for the role
BA in journalism, marketing communications, or similar degree
7-10 years of experience managing and producing digital content, preferably for a media organization.
Ability to use user insights data, web performance, and key trends to inform the development of content; includes expertise in Google Analytics and demonstrated ability to extract actionable findings from them
Ability to lead and inspire collaborative, cross-functional teams and oversee/approve the work of others, including contractors
Excellent communications skills, both verbal and written. This includes proficiency in writing a range of digital content for various audiences
Experience working in various content management systems
Knowledge of SEO and web and social media best practices
Familiarity with HTML and CSS and Agile project management methods and serving on core teams with user experience designers and front-end developers
Creativity, curiosity, and unfailing attention to detail
Sustained interest in the Holocaust, contemporary genocide, and the world beyond your doorstep
Ability to work both independently and productively as part of a team with people in multiple locations, effectively participate in meetings remotely, and use a variety of digital communication tools such as Slack, GoogleHangouts.
Experience collaborating with peers, supervisors, and stakeholders in a manner that embraces teamwork, effective conflict resolution, and an environment of trust and respect
Cover letter, resume and writing samples are required for candidacy consideration.
About United States Holocaust Memorial Museum
The United States Holocaust Memorial Museum is looking for dedicated and passionate individuals to join the Museum’s team and help support our mission. Since opening in 1993, the Museum has been committed to serving as a living memorial to the Holocaust. We are dedicated to helping leaders and citizens of the world confront hatred, prevent genocide, and promote human dignity. Our employees are an important and integral part of the successful operation of the Museum and its programs. We welcome a variety of ideas, experiences and perspectives to ensure we continue as a leading, living memorial to the Holocaust.
The Museum employs staff in a variety of areas, such as collections, marketing, fundraising, education, exhibits, programming, Museum shop, and many others. A list of our current job openings is included below. Thank you for your interest in working at the Museum.