We’re looking for a strategic, versatile Account Manager to join our team at AVO. We’re seeking a leader who is passionate about their work and building strong client relationships. This individual will be responsible for managing ongoing client needs, including managing client work, budgets, team needs, and discovering new opportunities to support our clients.
For this role, we’re really looking for someone who is as much an analyst/strategist as they are Account Manager. To best serve our clients, they must be able to research and quickly gain a firm understanding of new topics, effectively analyze and synthesize information, and provide new insights and guidance in a concise and easy to understand way. We do not need individual who simply regurgitate old information in a new way; we need thinkers who can understand the context of a problem to discover new insights and strategies.
This role covers a diverse set of responsibilities. Accordingly, the job requires an individual with a broad skill set, who can learn new topics and skills quickly, and has the ability to problem-solve. They also need to be proactive, detail-oriented, thorough, and a critical thinker.
Please attach a PDF that includes both your resume AND a cover letter that:
Tells us why you are interested in working at AVO
Illustrates how you embody our values
Shares a brief example of a project/time during which you utilized both your right and left brain to solve a problem
Incomplete applications will not be considered.
Manage client needs and build strong relationships
Manage project work and delivery timelines
Develop proposals and SOW for client work
Manage project budgets
Manage team members, contractors, and vendors
Support client work
Perform research and create reports
Develop client services
Help expand business by expanding support with existing clients and extending services to new client teams
8+ years experience
B.A.+ in relevant field
Professional experience that demonstrates a solid track record of client relationship management
Strong track record of business development and account growth through relationship selling
Exceptional written, verbal, and interpersonal communication skills
Exceptional presence and presentation skills
Deep knowledge of business, marketing, and human behavior
Proficient with technology and common business software (macOS, Windows, Word, Excel, PowerPoint, etc.)
Proficient with creative tasks and tools (Photoshop, InDesign, etc.)
Excellent organizational skills
Cares deeply about relationships
Valued leader who inspires the best from others
Thoughtful tactician who is unafraid to sell
Service and quality driven
Ability to learn new information and skills quickly
Thorough with a strong attention to detail
Critical thinker with strong analytical abilities
Ability to work autonomously to get things done
Experience exercising discretion and confidentiality with sensitive company information
Professionalism while collaborating with team members, clients, and partners
Poised under pressure with the ability to switch gears at a moment’s notice
Composure, professionalism, and the ability to do what the situation requires to make the organization as a whole successful
Availability to work off hours if needed
We are the outliers, the right and left brain thinkers, the exceptional creators who challenge basic assumptions, possess an insatiable curiosity, and a passion for empowering others through knowledge.
Excelling in our field requires a diversity of perspectives. It requires the ability to learn rapidly, evaluate problems with a high degree of objectivity, and develop applicable solutions, as well as creativity, strong communication skills, and the ability to think visually.
At AVO, we are building an elite team of intelligent, thoughtful, transdisciplinary thinkers. We collaborate regularly but also trust each member to independently deliver the high quality work for which we are known. While team members have their own core duties, no one is above a given role, and we are always willing to take on any task that contributes to the success of our mission.
We’re looking for individuals who:
Think critically and objectively about problems
Have a natural curiosity that drives them to understand a diversity of perspectives when facing a question
Care about their work enough to go the extra mile and ensure the highest quality deliverables
Our name, AVO, comes from the Latin “Amor Vincit Omnia,” meaning love conquers all. This philosophy drives our vision: to leverage our collective intelligence to create a long-lasting positive impact on the world, or as we say, “doing good, better.” In the end, our story is not about our work but rather how we empower others to change the world.
THIS IS IMPORTANT
Not sure if you are 100% qualified based on what you have read? Consider this: we are more interested in hiring smart, hardworking, thoughtful individuals who are motivated to learn than those who think they already have all of the answers. We want individuals who care about the world, who want to be a part of something bigger than themselves, and who will deliver exceptional work.
AVO is a Seattle-based consulting firm specializing in strategy, brand, and product solutions for Fortune 1000-size companies. Established in 2009, we have created award-winning work for clients as diverse as Microsoft, Philips, Cascade Designs, and others. To learn more about our company and our values, visit our website: http://amorvinc.it/our-story.
AVO is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Telecommuting is allowed.
In the journey of brand building, we are the architects. The Michelangelos, the Gaudis, the Gehrys. Equal parts science and art, we build beautifully intelligent foundations and frameworks for the iconic designs that define skylines.
AVO is a Seattle-based consulting firm specializing in brand and product solutions for Fortune 1000-size companies. Founded in 2009, our area of focus is in behavior economics – particularly in consumer behavior and user behavior – where we leverage insights from the behavioral sciences to drive better business strategies. We apply this knowledge through an objective, analytical approach to help our clients better understand their audience, create better user experiences, and sell more effectively to customers.
We have created award winning work for clients as diverse as Microsoft, Philips, Cisco, Cascade Designs, and others.