Execute sales strategy, initiate contact with existing and potential customers, identify needs, and sell appropriate solutions to meet those needs in designated territories, by market vertical or geography, or as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage, nurture and grow opportunities within a designated territory
Call prospective customers and establish buying cycles, customer needs, and cultivate relationships
Promote ACF solutions, best practices and company culture to build trust and credibility within the target market
Provide product demonstrations as a solution expert
Consult and advise on solution design for a variety of opportunities with prospects
Craft proposals, including cost quotes and supporting documentation
Grow revenue by closing high-quality deals/contracts
Prepare sales information for customers, including responding to RFI, RFP, RFQ opportunities
Maintain all sales records and materials related to territory opportunities
Required Education and Experience
2+ years of account management experience
2+ years in sales with a proven track record of selling products and/or services
2+ years managing customer accounts with proven ability to grow revenue
Proposal writing experience with proven ability to close contracts
Preferred Education and Experience
Additional Eligibility Qualifications
Must be able to pass background checks sufficient to work onsite with government clients
Telecommuting is allowed.
About ACF Technologies
ACF Technologies exists to improve customer experiences. With nearly two decades of experience, across numerous industries, we are a global leader in advanced customer flow management. Through a consultancy-led approach, we help customers streamline every interaction from appointment scheduling through onsite arrival through post-service feedback. Our solutions improve operational efficiencies, create better customer experiences and deliver a stronger bottom line.
Customer Experience Management innovations include:
Complete portal design to integrate online customer services
Providing organization analytics for leaner processes and cost reductions
Obtaining feedback regarding visits and services
Providing information and product offerings specific to individual clients
How We Work
At ACF we believe that customer service is the key to any successful business relationship. When you purchase from ACF, we provide a high end, cutting edge solution that streamlines the entire customer service process. More importantly, you are investing in a relationship that will be there as your organization grows and changes throughout the years.
Our goal is to continually bring together new i...deas, compelling methodologies, and innovative software and hardware solutions that address each client’s individual customer service needs. Whether you are just beginning to look for a solution or wanting to make an enhancement to an already deployed system, ACF takes the approach of a valued advisor. We listen to our client’s needs and provide a consultation prior to recommending the best solution.
Our relationships with clients do not begin and end with a financial transaction; instead, we work to continually adapt our products and services to match the evolving dynamics that impact daily business.