SFI® Inc. is a sustainability leader that stands for future forests. We are an independent, non-profit organization that provides supply chain assurances, produces conservation outcomes, and supports education and community engagement. SFI works with the forest sector, brand owners, conservation groups, resource professionals, landowners, educators, local communities, Indigenous peoples, governments, and universities. SFI standards and on-product labels help consumers make responsible purchasing decisions. We oversee the SFI Forest Partners® Program, which aims to increase the source of certified forest products, and the SFI Conservation Grants Program, which fund research toward improved understanding of conservation outcomes from managed forestlands. We promote community engagement through the SFI Network, and foster students’ appreciation for and knowledge of the environment through our award-winning Project Learning Tree® (PLT) program. SFI Inc. is governed by an independent three-chamber board of directors representing environmental, social, and economic sectors equally. PLT seeks to advance environmental literacy, stewardship, and career pathways using trees and forests as windows on the world. It helps develop students’ awareness, knowledge, and appreciation of the environment, builds their skills and ability to make informed decisions, and encourages them to take personal responsibility for sustaining the environment and our quality of life that depends on it. Since 1976, PLT has trained over 775,000 educators to help 140 million students learn how to think, not what to think, about complex environmental issues. PLT works closely with an international network of partners in all 50 states, DC, Puerto Rico, Chile, Japan, Mexico, and Uruguay, including one or more “PLT State Coordinators” who disseminate and deliver PLT at the local level. The Coordinator, PLT Sales and Marketing will serve as PLT’s main point of contact for customer inquiries, sales and service. This position will also provide support to manage PLT’s product inventory, fulfillment, and distribution; maintain PLT’s e-commerce site(s); and provide sales reporting. ESSENTIAL JOB FUNCTIONS: • Provide high-quality customer service and technical support to PLT State Coordinators, educators and partners accessing PLT educational materials and/or professional development. • Manage processes and data for PLT’s data warehouse, including online registrations and participant information. • Assist with queries, reporting, and data visualizations to facilitate programmatic decisions and data driven marketing campaigns. • Manage fulfillment of PLT education materials (online and print) to PLT State Coordinators and educators through multiple distribution channels (shop.plt.org, coordinators’ store, and any new channels), including writing and uploading product descriptions, and researching pricing tiers. • Coordinate and manage inventory of PLT educational and promotional materials. • Coordinate printing and production of new and revised PLT educational products. • Provide support for maintaining and improving PLT’s IT systems, including PLT’s e-commerce sites, WordPress websites, learning management system (Litmos), and metrics dashboard. • Support management of the PLT Network, including maintaining contact lists, preparing monthly communications, and updating content on an intranet site. • Monitor and support on-time quarterly and annual reporting by PLT State Coordinators. • Support financial management and sales reporting. • Perform other duties as requested.
QUALIFICATIONS/PERSONAL CHARACTERISTICS: The ideal candidate will bring: • Demonstrated ability to be solutions-oriented and a utility player • Positive attitude, high energy, and enjoyment working cooperatively in a team environment • Track record for managing multiple projects in a fast-paced environment • High level of professionalism and ability to handle tasks with diplomacy, tenacity, and a drive for results • Excellent organizational skills with attention to detail and ability to effectively meet deadlines • Strong written and verbal communications skills • A sound work ethic with the ability to research and perform independently • Proficiency with digital platforms, WordPress, e-commerce and inventory management • Experience and/or interest in the forest sector, environmental education, or sustainability. • Familiarity with multiple languages valued. EDUCATION/EXPERIENCE REQUIREMENTS: • Bachelor’s Degree, preferably in Business Administration, Marketing, Sales, or related fields. • At least two years of experience in client/customer service or sales, and data analysis • Familiarity with Microsoft Office suite (Outlook, Word, Excel and PowerPoint) and database management
About Sustainable Forestry Initiative
SFI® Inc. is an independent, non-profit organization that provides supply chain assurances, produces conservation outcomes, and supports education and community engagement. SFI works with the forest sector, brand owners, conservation groups, resource professionals, landowners, educators, local communities, Indigenous peoples, governments, and universities. SFI standards and on-product labels help consumers make responsible purchasing decisions. We oversee the SFI Forest Partners® Program, which aims to increase the source of certified forest products; the SFI Conservation and Community Partnerships Grant Program, which funds research and community building; and Project Learning Tree®, which develops students’ appreciation for and knowledge of the environment. In August 2017, SFI created a separate incorporated entity in Canada called Project Learning Tree Canada, which operates a “Green Jobs in Green Spaces” initiative with funding from the Canadian federal government.
SFI Inc. is governed by an independent three-chamber board of directors representing environmental, social, and economic sectors equally. SFI’s headquarters are in Washington, DC, with an office in Ottawa, Canada..., and global operations. SFI’s annual operating budget is approximately $10 million; the primary sources of revenue are program fees from users of the SFI certification standards, federal grants, and service and conference fees.