Consistently meet and exceed retention sales goals.
Supports and enhances the total member experience by;
Engaging in frequent in-person member calls; ascertain interests and objectives of members
Reflecting the Chamber’s positive community reputation
Create and implement a retention strategy that makes sure sales goals are consistently met.
Submit reports on activity regularly, capture in the Chamber’s CRM software, and maintain clean and updated member and prospect records.
Communicate with all current Fit 1 and 2 members and prospects on a regular basis, providing solutions as needed, and oversee outbound sales activity with primary attention on FITs 1 and 2 memberships.
Participates in large majority of Chamber programs and events, some of which are offsite and outside of normal working hours
Assist in the implementation of various Chamber programs, Ambassador and Membership Committee participation and annual dues renewal activities.
Coordinate with other members of the sales team and department heads as needed to generate sales and provide excellent customer service.
Assist in gathering information for newsletter and articles that promote business members.
Adhere to all company procedures, values and policies so that you provide an accurate representation of the Chamber to all potential and current members.
Perform duties as efficiently as possible, reducing costs when possible, and maintain receipts and accurate records for all job-related expenses.
Documents all process and procedures, as necessary, related to job duties and responsibilities
Other duties as assigned
3-5 years’ experience in sales, preferably with demonstrated outside sales success
Excellent verbal and written communication skills
Strong organizational skills
Proficiency in Microsoft Office
Must conduct yourself in a professional manner
Bachelor’s degree in business, communications or a related field
Bi-lingual; fluent in Spanish preferably
Experience in member database management and CRM a plus
Ability and confidence to properly communicate with members
Ability to multi-task and work in a changing, fast-paced environment
Work independently but succeed and operate as part of a team
Ability to perform job functions with a minimum of daily supervision
Proficiency in using Microsoft Office Suite
Committed to service excellence in all areas
About Tampa Bay Chamber
To serve our members and enhance our community by building business success
The Greater Tampa Chamber of Commerce envisions an engaged and inclusive community driven by business prosperity
Integrity, inclusiveness, agility, and accountability