Located in Southwest Florida, our property is a unique island destination offering a great opportunity for the right candidate. Come enjoy the beautiful beach, surroundings and the freedom an independent property presents.
The Sales Manager position is responsible for generating new business and maintaining existing client’s accounts. Uses sales skills to drive revenue, maximize profit and ensure quality. Knowledge and Experience within the Florida State Association Market is preferred.
Sales: Accountable for achieving business revenue goals and established Personal Performance Expectations and activity goals. Solicit and prospect up to 80 calls/appts weekly while maintaining existing accounts. Responsible for selling/coordinating/detailing meeting space, food and beverage service and overseeing BEO creation and distribution at resort.
Revenue Maximization: Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize resort profitability.
Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in Delphi on a daily basis, STR® report, reader boards and other market intelligence to drive business
Guest Service: Responsible for client satisfaction by ensuring the clients' needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls ad correspondence to clients to encourage repeat business/customer referrals.
Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met.
Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/resort meetings to ensure proper communication/planning occurs. Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed
Qualifications, Education, Experience, Skills, and Abilities:
Must be able to understand and write English
Report for work in a well-groomed manner, uniform worn to standard, name tag on
High School diploma. College degree or equivalent experience preferred
2+ years of resort sales experience is required
Previous Florida State Association preferred
Must be able to travel
Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests
Must be able to manage multiple priorities in a fast-paced environment
Delphi preferred but not required
Sundial Beach Resort and Spa is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
Our compensation package includes a competitive annual salary, PTO after 90 days, vacation, medical, dental, vision, Life, LTD/STD, 401k with match, dining and travel discounts and paid Sanibel and Cape Coral tolls!
We are proud to be a Drug Free Workplace/EOE.
All applicants will be required to submit to a background check prior to employment
About Sundial Beach Beach Resort & Spa
The Sundial Beach Resort is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
Our vision of genuine hospitality stems from Midwest values, because every day is an opportunity to make a difference in our guests’ lives.
An authentic culture
People are our bottom line because when you develop better employees you can take better care of your customers. After all, you don’t train a culture, you build it.
We build our culture every day with executives who eat lunch in the cafeteria, with a President who’s only a text away and by cultivating a workplace that feels like family. At the end of the day, a unique mentoring program, accessible leaders and devoted managers keep people at our core.
We look for individuals who want to grow and learn with us. We invest in employees who don’t just bring a great resume, but also want to be challenged and inspired. Because people are our bottom line, we build rich professional and personal relationships that a company can stand on.