The Registration Manager is responsible for planning, coordinating and overseeing the registration process for multiple events, as well as attendee customer service.
Ensure timeline compliance for all registration activities
Develop and prepare registration information for external registration vendors
Work with internal departments to organize information to create registration sites
Manage pre, post and onsite registration processes
Administer registration payment processes to include coordination with accounting
Responsible for event setup, event reporting and onsite temporary staff management
Manage the production of registration forms, badges, badge holders, etc.
Produce weekly, on-site and final registration reports
Handle incoming customer service calls
Create and update yearly budgets for assigned events
Bachelor's degree preferred
3+ years expo registration experience (Convention Data Services a plus)
Excellent verbal and written communication skills
Must be able to multi-task and work independently
Proficiency with Microsoft Word and Excel
Ability to quickly recognize or anticipate problem areas and develop solutions
Ability to focus on details, prioritize and meet deadlines
Requires lifting of items/boxes
Ability to stand for extended periods of time
Travel is required
Complete benefit package including health, dental, vision, life insurance, disability and 401k. For consideration, please send cover letter, resume and salary history in confidence to Endeavor Business Media
Endeavor Business Media is a $50M Business-to-Business (B2B) media company with leading print, digital and live events in multiple markets. Headquartered in Nashville, TN, Endeavor serves a broad range of industries from healthcare and transportation to security and aviation.