Oversees strategic planning for manuals, books, and print and online periodicals. Plans, allocates resources, and directs content development of all publications as well as electronic products as appropriate. Reviews all published content to ensure readability, accuracy, and consistency with corporate policies, procedures, initiatives, strategic goals, and Joint Commission standards. Monitors and ensures profitability of products. Manages all editorial staff.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Responsible for strategic planning, identification, maintenance, and maximization of current and new manual, book, and periodical/subscription revenue sources. Tracks health care trends relevant to JCR and The Joint Commission’s missions and strategic objectives; monitors and evaluates competitor products; anticipates field needs; and recommends and implements new strategies and products as appropriate, including media selection. Oversees content development for select electronic products, as appropriate and assigned.
Develops long-term and short-term goals and objectives for the department related to publication development. Determines front, back, and kill lists; provides projection of publication titles and dates, revenue, and expenses; and monitors sales and profitability of all publications.
Serves as editorial content expert for the department; reviews all publications to ensure readability, accuracy, and consistency with The Joint Commission standards, initiatives, policies and procedures, strategic plans and goals, and current trends. Ensures products and processes are aligned with future JCR and Joint Commission initiatives.
Establishes a master editorial schedule for all manuals, books, and periodicals. Reviews and monitors development schedules, tracks projects from conception through publication, communicates editorial status and needs to appropriate management and other staff, and coordinates publication with production management and staff.
Participates in JCR and Joint Commission teams as appropriate to provide professional publishing expertise, project management and product development skills, and content expertise.
Evaluates all manual, book, and periodical proposals, financial models, contracts, and manuscripts to ensure profitability, accuracy, appropriateness, and sound business practices. Authorizes contracts and payments for freelancers.
Identifies opportunities for increasing market penetration of publications in cooperation with Marketing and other staff. Ensures that Marketing and Communications receive timely, accurate information about new products; approves marketing and press release copy.
The level of knowledge equivalent to that ordinarily acquired through completion of a bachelor’s degree in English or journalism. Master’s degree in English, journalism, or business preferred.
Five or more years of experience in publishing with an emphasis on content development and management. Health care/quality improvement publishing background; association and non-profit experience preferred.
High level of knowledge of Joint Commission standards and standards-related content, other performance measures, policies, and procedures.
Proven supervisory and leadership skills with ability to train and develop editors. A management style that emphasizes teamwork, quality improvement, timeliness, communication, and staff development. The ability to evaluate and maximize the capabilities of staff.
Leadership and management skills necessary to effectively manage publications within scheduled time frames and budgeted expenses. Financial literacy with strong business sense and skills.
Strategic thinker and business planner.
Excellent verbal and written skills.
Personal characteristics of professionalism and commitment to high standards, self-confidence, assertiveness, integrity, and discriminating judgment.
About Joint Commission Resources
The Joint Commission is dedicated to helping health care organizations help patients. We realize our mission through the work our employees do every day to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant, and to working collaboratively with our fellow employees, health care organizations and other stakeholders. Everything we do, every survey or review we conduct, every interaction with the public, and every standard we set is done with the aim of helping our customers better serve their patients, residents and clients. We invite you to join our team of dedicated partners committed to creating a better experience for the patient.