We are advertising two separate but related positions, both of which are full-time in our Boulder, Colorado home office. At Natural Habitat Adventures, we relish our casual, animal-friendly work environment. Although we take our jobs very seriously, we cannot say the same for ourselves. We continually strive to improve while operating with a sense of humor and respect for one another.
We are looking for an Adventure Specialist—a member of our sales team—with significant sales experience in the travel industry: Africa, Galapagos, etc. and extensive personal travel to the regions we offer.
Job responsibilities of Adventure Specialists include but are not limited to the following:
Learning our trip destinations and individual itineraries in detail
Taking calls and replying to emails from prospective travelers
Following up on leads to help determine the best trip fit for our travelers
Booking and entering reservations and handling any pre-trip questions
Developing and writing custom itineraries and proposals
Significant travel experience required, preferably to diverse nature destinations. Sales experience in the travel industry is a not a requirement but a huge plus, particularly with trips (custom or otherwise) to Africa and the Galapagos. The ideal candidate will have excellent communication skills, be highly organized, adaptable, able to multitask, able to learn quickly, patient and able to work both individually and as part of a cohesive team. Proficiency with MS Office preferred. We are looking for a driven, passionate and fun person to join our Boulder, Colorado-based team.
Salary commensurate with experience. Benefits include paid vacation, annual travel opportunities, pro deals on outdoor clothing/gear, and on-site fitness facility and exercise classes. Eligibility for medical insurance and participation in 401(k) after a pre-determined period of time.
To apply, please send cover letter, resume, video application and salary requirements to firstname.lastname@example.org.
For the video application, please record yourself answering the five questions below in five separate video clips, each clip no longer than one minute. Submit the individual video files together with your application materials.
Since you're interested in this position, we presume you enjoy travel and the outdoors, but what makes you a passionate adventure traveler?
Describe one of your most memorable travel experiences.
What strengths do you have that would make you successful in connecting with our travelers?
Select something you believe in or enjoy (product, cause, etc.) and sell us on it in a minute or less.
Why do you want to work for Natural Habitat Adventures?
Please note, a grainy cell phone video is just fine—we care about the quality of your answers, not the quality of the video itself.
Relocation assistance is not available. Due to the significant number of applications we receive, we can only personally contact you in the event that we wish to pursue your candidacy.
We are also looking for someone to join our Guest Services team as an Adventure Concierge, a position designed to offer exceptional service to our booked guests from the moment they book until departure.
Job responsibilities of an Adventure Concierge include, but are not limited to, the following:
Work closely with Adventure Specialists as a primary point of contact to provide booked travelers a seamless experience from the moment of booking to the beginning of their trip.
Answer general guest questions about trips, billing, insurance, visas, gear, forms, etc., and know when to forward more complicated questions to in-house specialists in these areas.
Follow-up with guests on missing information and forms for their trip.
Provide lead-generation insight to Adventure Specialist for future sales action.
Communicate significant trip or itinerary updates to booked guests.
Significant travel experience preferred, preferably to diverse nature destinations. Guest service experience to high-net-worth guests, and ideally within the travel industry, is a not a requirement, but a huge plus. The ideal candidate will have excellent communication skills, be highly organized, service-oriented, adaptable, able to multitask, able to learn quickly, patient and able to work both individually and as part of a cohesive team. Proficiency with MS Office preferred. We are looking for a driven, passionate and fun person to join our Boulder, Colorado-based team.
Salary commensurate with experience. Benefits include paid vacation, annual travel opportunities, pro deals on outdoor clothing/gear, on-site fitness facility and exercise classes. Eligibility for medical insurance and participation in 401(k) after a pre-determined period of time.
To apply, please send cover letter, resume, and salary requirements to email@example.com.
About Natural Habitat Adventures
As the official travel partner of World Wildlife Fund, Natural Habitat Adventures (NHA) is the world leader in responsible nature travel. Since 1985, our small-group nature expeditions have showcased legendary wildlife realms, from Churchill, Canada to witness wild polar bears, to the Galapagos Islands with their array of amiable creatures, to the vast plains of the Serengeti, home to Africa's great wildebeest migration, and much more. NHA's expert naturalist guides interpret these destinations and experiences for our guests in a highly personalized manner. And, as the world's first 100-percent carbon-neutral travel company, we aim to provide life-enhancing travel experiences for our guests with a focus on conservation education.