If you are both charismatic and tech-savvy, you are an impressive human being and we would be honored to work with you! As a Client Service Manager, your interpersonal skills and ability to understand systems will serve both you and our organization well. Not only will you be able to use and continually strengthen your unique talents, but you will also have a direct impact on the company's ability to create a positive, memorable client experience.
The Client Service Manager is responsible for assisting high-profile companies and their executives in successfully navigating our custom lending platform. This individual then uses information about the client experience to identify and implement improvements to the lending platform, the products and services delivered through it, and the means through which marketing campaigns are launched.
The days of “putting in your time” before making an impact are over! If you’re the type of person who is anxious to contribute and make a difference in the success of your company and those around you, we would love to have you join our team!
Respond to and assist clients engaged in our lending platform
Perform system demos to existing and prospective clients
Leverage client feedback to identify trends and recommend improvements that will enhance the user experience
Identify and utilize various communication channels to increase market awareness of our products and services
Work in collaboration with company management to make recommendations regarding the company's user experience strategy
At Innovation Finance, we believe that our ability to make the greatest impact requires a team with diversity of thought, diversity of culture, and diversity of perspective. We are proud to be an equal employment opportunity employer.
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Desire and ability to interact well with other business executives
Up-to-date technical knowledge
Ability to improvise and think creatively
Possesses the continual desire to learn, grow and perform meaningful work
About Innovation Finance
Innovation Finance represents a new kind of commercial lending business built for speed, simplicity and transparency. The company serves large, sophisticated corporate and non-profit borrowers, and is committed to delivering a unique customer experience. The company is headquartered in Rochester, NY.
Innovation Finance believes in the importance of paying it forward, so if you and your school are interested in having a representative from the company visit your school to speak about the company, the industry, and/or our philosophy about innovation, let us know!
For more information about Innovation Finance, please call (585) 207-0100 or visit www.InnovationFinance.com.