SUMMARY: The Assistant Vice President of Services oversees all aspects of homeless services (Families and Singles), which includes shelter operations and transitional housing programs in Westchester County and NYC. Continually monitors the quality of the programs and services provided within the departments. Reports to the Senior Vice President of Services.
DUTIES & RESPONSIBILITIES:
Oversees personnel performance management including the hiring process. Monitors performance appraisal and salary review process within the division.
Works with the Sr. Vice President on the development and implementation of strategic initiatives.
Responsible for building/fostering strong relationships with the Westchester County Department of Social Services, NYC Department of Homeless Services, community leaders and partner organizations.
Works with the Sr. Vice President of Services to develop programs and apply for funding in response to agency, client and community needs.
Responsible for the successful coordination and implementation of new programs.
Monitors program compliance with all contractual and regulatory agreements, including but not limited to the Westchester County DSS and New York City DHS regulations.
Develops, implements and oversees enforcement of policies and procedures based on best practices.
Sets and monitors department goals and outcomes.
Assists Program Directors with problem solving, assessing the quality of programs and services, and planning/implementing necessary changes to ensure quality service delivery.
Manages program budgets and spending.
Ensures that program services, and the physical plants adhere to Westhab’s and funders expectations.
Participates in various committees and outside coalitions as assigned by the SVP.
Other duties as assigned by the Sr. Vice President of Services and his designee.
AGENCY PROFILE & EMPLOYEE EXPECTATIONS
Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE).
EDUCATION AND QUALIFICATIONS:
Masters Degree or the equivalent preferred, and five + years of senior-level administrative experience and a demonstrated ability to manage multiple programs serving homeless / special needs client populations. Candidate should have substantial experience working with NYS, NYC and federal funding agencies. Extensive experience in the supervision of staff is necessary, as are strong managerial and administrative skills and experience in fiscal analysis and grants management. Must have own car and valid NYS Driver’s License.
Westhab is the largest nonprofit provider of affordable housing and supportive services in Westchester County, NY. We are designated as a 501(c)3, and since 1981, we have helped more than 5,000 homeless families and individuals move into their own apartments. We have developed nearly 700 units of quality, affordable housing representing a public and private investment of more than $60 million. Eac...h year more than 1,200 homeless or at-risk youth participate in our youth programs, hundreds of families in underserved neighborhoods get help in our community centers, 250 people find new jobs through our employment programs and 850 households call our properties home.